Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Care Hub ? Operational
90 days ago
100.0 % uptime
Today
Onboarding ? Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Degraded Performance
Auth0 Management API Operational
Auth0 User Authentication Operational
AWS s3-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS cloudfront Operational
Netlify Content Distribution Network Operational
Netlify Enterprise Content Distribution Network Operational
Netlify Origin Servers Operational
Twilio Peer-to-Peer Rooms Operational
Twilio SMS Operational
Twilio Verify Degraded Performance
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
Contentful Assets CDN Operational
Cloudflare Load Balancing and Monitoring Operational
AWS iam Operational
AWS dynamodb-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 22:53 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 22:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 30, 13:18 PDT
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 PDT
Scheduled - We will be applying networking changes during this maintenance window which may cause brief connectivity issues to backend services that serve Care Hub and the mobile application.
Oct 24, 14:01 PDT
Oct 28, 2025
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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