Intermittent Connectivity

Incident Report for Hinge Health, Inc.

Resolved

We are no longer observing errors due to our upstream provider
Posted Nov 18, 2025 - 11:57 PST

Monitoring

We believe the issue has been resolved. We are now monitoring for further impact. Thank you for your patience.
Posted Nov 18, 2025 - 06:59 PST

Update

We are continuing to monitor an issue with our upstream provider
Posted Nov 18, 2025 - 06:43 PST

Investigating

Due to an ongoing incident with our upstream provider users may experience intermittent behavior when connecting to Hinge Health services.
Posted Nov 18, 2025 - 03:30 PST
This incident affected: API, Care Hub, Onboarding, and Public Website.